There is an increasing concern about how most online loan platforms harass their customers who fail to repay their loans on the due date. In such cases, some of these loan platforms would keep calling and threatening their customers that defaulted; in fact their persistent phone calls can even make one go into coma.
Some of the loan apps would go as far as calling or sending messages to the contacts of the loan defaulter, telling them that the customer has taken their money and refused to pay back. Some would even send messages to contacts, family members and friends, reporting that the customer is a thief and they are wanted.
All these wired acts have even attracted the attention of the Government of Nigeria, and they have once suspended the operation of some loan apps.
This situation is really embarrassing. I believe the reason some people borrow money from online loan apps is probably because they don’t want to ask anybody for money or they don’t want anybody to know that they borrowed money. But it’s quite unfortunate that some of them later get exposed in an embarrassing way that they never expected.
We are not saying you should borrow money and not pay back. We always advise that you never attempt to borrow money especially from these online loan apps if you don’t have any means of paying back before the due date.
However, we understand that things may not always go as planned sometimes; so, in case you are trapped and unable to pay back your loan as expected on the due date. All you have to do is to be very polite and explain to the loan platform from which you took the loan, I believe they are also human beings. But if they refused to understand you and choose to keep embarrassing you unnecessarily, you may have no option than to report them.
How to Report Online Loan Harassment in Nigeria
No one has everything. So it is necessary and advisable to apply for a loan if need be. You don’t need to allow any man to put you in distress whenever you apply for a loan. Let’s discuss the ways to report online loan harassment in Nigeria.
1. Report On Google Play Store Or App Store
Immediately you are victimized in any form of online loan harassment, the first thing to do is to report the app on the Play Store or App Store.
You might ask about the process you undertake to properly report the app, keep reading. For Android users, just go to your android play store and report the app to Google that such an app is overrunning your privacy and you are under onslaught for harassment or abuse.
The reason for this is to permit Google to review your report immediately when it receives your notification and take instantaneous action against such a loan app and discard it from its platform. So, once this is done, Google removes any loan app from its platform that is abusive to avoid any further victimization.
How To Report Loan Harassment To Google Play Protect
Reporting loan harassment to Google play protect is the fastest to report a loan app. Suppose you discover an app to be disturbing and harassing you, just go to the play store and report them through the following processes:
- Open The Google Play
This is the first step to carry out if you want to report loan harassment to Google play protect. Just open your play store app on your phone or visit https://play.google.com to connect through the website using your cell phone or computer.
- Search For The Loan App
To search for the loan app, just type the name of the app correctly to get the app. Immediately you find it and launch it.
- Scroll Below To What’s New
After launching the Google app, search for the loan app to launch it, the next step is to scroll down until you see “what’s new”. This will launch a different Google web where you will be informed on how to report a loan app in the Google play store.
- Fill Out The Form
Here, you will see a link that you are expected to click on and then report your problem on the Google Play store. Immediately you click on the link, you will see a contact form where you are to write your details and other information and get answers once they are reviewed.
- Submit The Form
After you have filled in the information required in the form, click on the summit. Google will know whether to ban the app or warn them.
2. Report To A Media House
Reporting to a media house is another way to make your online loan harassment known. Many online media platforms can assist you to publish your entire story on their platforms free of charge.
For instance, suppose you are a victim of online loan harassment. Just send a harassment case to the media house. They will publish it instantly and once Google checks for statements against such a loan app, it would discard it. In fact, if after thorough evaluation and your story is found genuine, it will attract the awareness of the government both the state and the federal. They will further apply local laws against such loan apps and notify Google for unexpected activities against such loan apps.
- READ ALSO: How To Stop Sokoloan From Accessing My Contacts.
We will never support anybody to take a loan online and refuse to pay back. It is expected of you to pay back your loan even before the due date; never take a loan if you don’t have any hope of getting the money to pay back before the due date.
If by any unexpected circumstances that makes you unable to pay the loan on the due date, you should try to explain politely to the loan platform; just try your best to make them understand.
But if they refuse to give you a listening ear and choose to harass you, you may have to report the loan platform to save yourself from such harassment. However, still look for a way to pay back your loan.👍