Checking outstanding debt on a prepaid meter is very important especially if you want to pack into a new house. To know if the house is owing much debt, which you as a new tenant may stand to bear the debt.
It was to my greatest dismay a few years back when I packed into a new house in Lagos State without checking the outstanding debt on the prepaid meter, I kept subscribing with a huge amount of money and I only got a small unit in return. When I reached out to my electricity distribution company, I found out that there was a huge outstanding debt on the prepaid meter. Hence, for you not to have the same ugly experience as me, it is best to check the outstanding debt on the prepaid meter before packing into a new house.
Fortunately, there are several means through which you can check outstanding debt on prepaid meters in Nigeria without much stress ranging from contacting your electricity distribution company customer service to using your Disco’s mobile app. In all, it is quite simple to check the outstanding debt on a prepaid meter.
How To Check Outstanding Debt On Prepaid Meter In Nigeria
As we noted in the introduction, there are different ways through which you can check outstanding debt on prepaid meters in Nigeria. They are outlined below:
1. Contact Your Distribution Company’s Customer Service
One of the easiest ways to check outstanding debt on a prepaid meter is to contact the customer service unit of your electricity distribution company.
Fortunately, you can find your electricity distribution company’s customer service phone number on your electricity bill or on the official website of the DisCo. However, before you reach out to them, ensure that the necessary details about your prepaid meter like meter number is handy because they’ll definitely ask for it.
2. Visit Your DisCo’s Website
Since many distribution companies in Nigeria have online platforms where customers can create accounts to manage their prepaid meters, you can simply log into the prepaid meter account on their website and check your outstanding debt there.
Once you login to the website, search for an option to check outstanding balance, enter your meter number on the space provided, finally click on search and that’s all.
3. Visit Your Distribution Company’s Local Office
Another easy way you can use to check the outstanding debt on your prepaid meter is by visiting the local office of your electricity distribution company in person.
All you need to do is to search for your electricity distribution company local office that is nearest to you. Once you find it, you can walk-in to their office during working hours and meet their customer service representatives, and explain to them that you want to check your outstanding debt on the prepaid meter. Hopefully, their customer service representatives will be able to assist you in checking your outstanding debt and providing you with relevant information.
4. Use USSD Codes
Some DisCos offer USSD codes that you can dial from your registered phone number to check your prepaid meter balance and outstanding debt. Although this may not be feasible in most Discos, try and find out if your electricity distribution company has such provision. If they do, you can enter this USSD code into your phone’s dialer, the codes are typically short combinations of numbers and symbols.
5. Use You Disco’s Mobile Apps
Some electricity distribution companies may have developed mobile apps that allow customers to manage their prepaid meters, check balances, and view outstanding debts. Hence, try and confirm if your Disco has a mobile app. You can check the app store on your mobile device to see if such an app is available for your DisCo. If it is available, then you should download and install. After installing, you can sign up with your details so that you can use it to check your outstanding debt on prepaid meters.
How To Check Outstanding Debt On Prepaid Meter In Nigeria Online?
To check your outstanding debt on prepaid meter online, there are two ways through which you can do that they are:
- By visiting your Discos website.
- By using your Discos mobile app
Conclusion
It is important to check outstanding debt on a prepaid meter so that you won’t bear the burden of paying bills that was used by someone else. Fortunately, there are several ways through which you can do that. You can explore any of the methods outlined above and you’d be happy that you did.
