Perhaps, you lost the SIM card that is linked to your Opay account which makes it impossible for you to receive the OTP (One-Time Password) code that is required for you to sign in to your Opay account, there is no cause for alarm because there are many people in the same shoes as you.
If you want to login to your Opay account without OTP, the only way out is to contact the Opay customer care unit for assistance. Once you contact them, they will guide you on how you can regain access to your Opay account without OTP.
How to Login to Your Opay Account Without OTP
If you want to login to your Opay account without OTP, you will need to start by reaching out to the Opay customer care representative, the steps you can take to regain access to your Opay account without OTP are outlined below:
1. Contact Opay Customer Care Unit
The first step towards regaining access to your Opay account without OTP is to reach out to their customer support team. There are various means through which you can contact Opay customer care representatives such as through phone call, messaging them via email or by visiting their physical office.
2. Concisely Explain What Happened
Once you reach out to the Opay customer care unit, the next thing to do is to concisely explain the situation by informing them that you lost your SIM card hence you’re unable to receive the OTP code and other related issues if any.
3. Follow the Instructions from the Opay Customer Support Team Carefully
When you contact the Opay customer care representatives, you may be asked to verify your identity and provide other necessary personal information which is aimed at confirming that you are the rightful owner of the account. Once you’re directed to do that, ensure that you provide your correct details to prove that you are the owner of your account.
4. Patiently Wait for the Opay Customer Support Team
After verifying that you’re the owner of your account, you will need to wait for their customer support team to assist you in resetting your Opay account or they will provide another method through which you can access it such as updating your personal details through other means.
5. Regain your Account Without an OTP
Finally, you will be able to access your Opay account without needing OTP because their customer care unit will help you out.
6. Update your Opay Contact Information
After regaining access to your Opay account, you will need to to update your contact details so as to prevent having future issues with the OTP verification. And that’s all.
Opay Customer Support Team
As we noted in the introduction, before you can regain access to your Opay account you’ll need to contact their customer care unit for assistance. There are different channels through which you can contact Opay customer support team. The channels are:
Call: 0700 888 8328 or 01 8888328
Email: customerservice@opay-inc.com
Whatsapp: +2349165998936
Office Address: Alexander House, Otunba Jobi Fele Way, Ikeja, Lagos, Nigeria.
Conclusion
You can login to your Opay account without OTP by contacting their customer support team. Once you reach out to the Opay customer care unit, ensure that you adhere strictly to the instructions and follow their guide carefully to enable you to regain access to your account.
